Booking Terms and Conditions

Please take the time to read the following important information relating to touring or renting motorcycles from Bularangi Limited – hereinafter referred to as Bularangi.

Deposits and Payments

The payment of a deposit of any part or full payment for a reservation on this tour/rental shall constitute consent to all the provisions herein. A 35% deposit is due when the booking is confirmed in writing either by e-mail, completion and return of a tour booking form or other means.

Any existing medical conditions should be clearly declared on the booking form

The balance of monies owing to Bularangi is required 60 days before tour/rental commences.

A 3% surcharge will be added to all credit card payments.

Insurance and Bond

Insurance

All Bularangi tours/rentals are covered by full comprehensive motorcycle insurance. This is included in the daily hire charge/tour price.

A standard excess payment of NZ$3,000.00 applies in the event of any damage to either the Bularangi motorcycle or third party property.

Bularangi recommends all clients have personal travel insurance.

Bond

A bond of NZ$3,000.00 is required on collection of your motorcycle and is payable in cash, MasterCard, or Visa. 

The bond is fully refundable if the conditions of the motorcycle return have been satisfied; the motorcycle is returned to the agreed location, on the agreed date; the motorcycle is returned in a reasonably clean and tidy condition and the motorcycle has not been damaged or involved in an accident. If any of the above have not been complied with, the bond is kept and a refund given to the client after any costs associated with the bike and its condition after the rental, have been rectified to the satisfaction of Bularangi .

Cancellation Policy, Change to Planned Route and Early/Late Return Conditions

Cancellation Policy

Requests for cancellation must be received in writing and our cancellation fees are:

Greater than 60 days before proposed tour/rental start date – no charge apart from credit card fees that Bularangi may have incurred in processing credit card payments.

Between 60 and 30 days before proposed tour/rental start date – 35% of total booking amount

Less than 30 days before proposed tour/rental start date – total value of tour forfeited.

Bularangi reserves the right to cancel any tour/rental prior to departure, in which payment will be refunded in full without further obligation on the part of Bularangi .

Change to Planned Activity/Route

Bularangi and its guides/instructors/contractors retain the right to curtail or change a tour or rental for groups or individuals at any time if Bularangi considers safety is compromised.

Early returns

There will be no refunds for early returns of motorcycle/s.

Late return fee

Failure to return the motorcycle at the agreed time will result in a late fee equivalent to the daily rental rate per day plus additional charges of $150 per day.

Accidents, Damange and Breakdowns

Mechanical repairs

Puncture and tyre damage are the responsibility of the Hirer.

The undersigned will be liable for any cost associated with the incorrect use of fuel or contamination of the fuel tank.

All repairs must be authorised by Bularangi management before any repair work is undertaken.

Mechanical failure

In the event of mechanical failure Bularangi will endeavor to repair or replace the motorcycle within 24 hours of initial notification, this may not always be possible and will be at the discretion of Bularangi . Provision is subject to availability, client location, accident liability and remaining hire duration.

Waiver and Release

The undersigned understands the requirements and conditions and is aware that the tour / rental and its activities involve the risk of personal injury and damage or loss of property. In consideration of the benefits to be derived from participation in the tour / rental, the undersigned voluntarily accepts all risks of personal injury and property damage arising from participation on the tour / rental.

The undersigned hereby agrees that they and their dependents, heirs, executors and assigns, do release and hold harmless Bularangi and the employees, directors, and representatives of Bularangi from any and all claims of illness, bodily injury, death or property damage or loss, however caused, arising from or related to this tour/rental.

This exclusion is subject to any rights or remedies you may have under the Consumer Guarantees Act 1993.